11th Annual WealthBriefing Tech & Ops Report 2023

This 11th edition examines the key operational challenges that firms are looking to solve with new technologies or outsourced services. Take part in building a picture of where the industry and your firm stands on topics such as investment and adoption of new technology, including AI, robotics and machine learning, and benchmark against operational trends, efficiencies and outsourced trading. Thank you for your time!

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What is the location of the institution being represented?

What is the location of the institution being represented? UK Europe (excl. Switzerland) Switzerland North America Asia-Pacific MENA Latin-America Africa
What type of institution is being represented?

What type of institution is being represented? Private Bank Wealth Manager Asset Manager Private Client Stockbroker Fund Manager Single Family Office Multi-Family Office Other Other
What is the overall AUM of the institution (in USD)?

What is the overall AUM of the institution (in USD)? ≤$50M $51-100mn $101–250mn $251-500mn $501mn-1bn $1bn-$5bn $5bn-$10bn Other Other

Please respond to the following questions using a scale from 1 to 7, where 1 is very poor/low, 4 is average/acceptable and 7 is excellent/ high.
	1	2	3	4	5	6	7
How would you describe the automation/efficiency in the firm's operating model?	How would you describe the automation/efficiency in the firm's operating model?1	How would you describe the automation/efficiency in the firm's operating model?2	How would you describe the automation/efficiency in the firm's operating model?3	How would you describe the automation/efficiency in the firm's operating model?4	How would you describe the automation/efficiency in the firm's operating model?5	How would you describe the automation/efficiency in the firm's operating model?6	How would you describe the automation/efficiency in the firm's operating model?7
How is the overall quality of data at the firm (reliability, timeliness, accessibility)?	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?1	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?2	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?3	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?4	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?5	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?6	How is the overall quality of data at the firm (reliability, timeliness, accessibility)?7
How is the institution's management and use of custodial client data?	How is the institution's management and use of custodial client data?1	How is the institution's management and use of custodial client data?2	How is the institution's management and use of custodial client data?3	How is the institution's management and use of custodial client data?4	How is the institution's management and use of custodial client data?5	How is the institution's management and use of custodial client data?6	How is the institution's management and use of custodial client data?7
Across the business, how digitised is the institution at this point in time?	Across the business, how digitised is the institution at this point in time?1	Across the business, how digitised is the institution at this point in time?2	Across the business, how digitised is the institution at this point in time?3	Across the business, how digitised is the institution at this point in time?4	Across the business, how digitised is the institution at this point in time?5	Across the business, how digitised is the institution at this point in time?6	Across the business, how digitised is the institution at this point in time?7

Comments
Has the institution incorporated or plan to incorporate ESG into its investment process?

Has the institution incorporated or plan to incorporate ESG into its investment process? Not part of the investment process and not planned to be Waiting to see how demand evolves before incorporating it Plans are in motion to incorporate ESG ESG fully embedded, but the process could be improved A leading ESG investment process is in place

There is an increased volatility in economies in the market.
	1	2	3	4	5	6	7
To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?1	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?2	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?3	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?4	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?5	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?6	To what degree can you see this impacting a change in the asset class mix or investment strategy (using a scale from 1 to 7, where 1 is low, 4 is neutral and 7 is high)?7

Which of these asset classes are you offering to your clients?

Which of these asset classes are you offering to your clients? Cash or Money Market Instruments Commodities Cryptocurrencies Currencies Equities Financial Derivates Fixed Income Futures Loans Private Debt Private Equity Real Estate Other (Please describe) Other (Please describe)
How will the institution's technology budget change over the next three years?

How will the institution's technology budget change over the next three years? Decrease significantly Decrease moderately It will stay flat Increase moderately Increase significantly
Comments

For the institution, how important is technology in the following:
	Decrease significantly	Decrease moderately	It will stay flat	Increase moderately	Increase significantly
Reducing overhead operational costs	Reducing overhead operational costsDecrease significantly	Reducing overhead operational costsDecrease moderately	Reducing overhead operational costsIt will stay flat	Reducing overhead operational costsIncrease moderately	Reducing overhead operational costsIncrease significantly
Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)	Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)Decrease significantly	Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)Decrease moderately	Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)It will stay flat	Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)Increase moderately	Reducing risk involved in daily operations (data, KYC, cybersecurity, fraud, etc.)Increase significantly

Please explain.
Age

Age <29 30-44 45-60 >60